How it Works:
Web Design Process

Step 1. Free Consultation – Prior to even beginning any project, we have to get to know each other! Every client that I’ve worked with I pride in building a close relationship. Therefore, it’s best that we start off on the right foot. The consultation will be done through phone or Skype depending on your location around the world. In this session, we discuss your business/project goals and visions. And at this point, if you have any other further questions, ask away!

Step 2. Proposal – If we agree to work with each other and feel that we are a match, then I proceed with drafting a project proposal that will outline expectations, timeline, and any other stipulations related to either web or logo design. This proposal will be sent to you for approval and needs to be signed and returned to me. At this time, the agreed upon deposit is due. Note: Deposits are nonrefundable.

Step 3. Questionnaire – After the deposit is submitted, you will receive a web or logo design questionnaire that will allow you to write out all of the elements you want created as well as help make sure that we both are on the same page. This questionnaire will help me achieve the look and feel of what you envision.

Step 4. Navigation Menu / Sitemap Planned – This step is part of the web design questionnaire and I just wanted to highlight this important aspect to the design process. Prior to building out the website, you need to decide on the majority of pages that you want included into the website. This doesn’t mean only the number of pages, but also “what purpose” each page serves. This step will help with your content organization, explained in the next step.

Step 5. Text and Image Content Preparation – After deciding on all of the pages you will have on your website, it’s time to prepare the text and image content for your website. Prior to starting the web design, I will have prepared a DropBox folder or set of email threads organized by the navigation menu / sitemap you decided upon in the previous step. Failure to have your text and image content prepared prior to the start of the web design project could result in delaying your project completion.

Step 6. Customization Phase – Now here’s where the fun part begins. Armed with the theme choice and the content all organized, we can proceed with building out your website. This phase typically lasts anywhere from 2-5 weeks depending on how quickly you want the project to be completed. Site-wide color scheme, headers, body, and footer customizations will all be laid out. For sites that have more advanced customizations dealing with eCommerce or Membership site functionalities, those will be implemented and tested. Note that I reserve the right to include additional add-on fees if new requests are made outside of the initial agreed project proposal. 

Step 7. Website Launch – After fine-tuning last remaining details, it’s time to LAUNCH your website! Upon launching your website, I include a complimentary one-hour Skype session to teach you how to navigate and update your own WordPress website. Please note that Whale Pod Works is NOT responsible for any future updates related to the website after project completion unless you purchase a post-maintenance package.

Step 8. Post-Maintenance Updates – For any post-project web design updates you may need will be billed. Please click here to view the Post-Maintenance project packages and information.

How it Works:
Logo Design Process

Step 1. Logo Color Palette – After you fill out the logo design questionnaire, I will present series of color palettes based on the color choices you’ve written out in the questionnaire. This is the step where you can decide on how the color choices look next to and/or on top of each other. You might think that choosing colors is very easy, but this step is very important not to hastily gloss over. Color choice and placement will evolve throughout the logo design process, but the main color palette will be chosen during this step.

Step 2. Initial Logo Mock-Ups – After deciding on the color palette used for the logo, I will proceed with creating 3 different mock-up ideas. These logo mock-ups will serve to gauge your initial direction of where the logo will head. Out of the 3 mock-ups, you will choose the one that best resonates with your branding for further fine-tuning and customization.

Step 3. Fine-Tuning Chosen Logo Mock-Up – After choosing the one mock-up to proceed with, I will continue to fine-tune that logo until it is completed. Note that during this process, please be sure to be clear and state all of the details of what works and what doesn’t. There is only up to 5 revision rounds included in the logo design project. Additional revisions beyond the maximum of 5 revisions will be billed accordingly.

Step 4. Logo Delivery – After completing the logo, you will have different choices of how you would like the logo to be delivered. I can prepare different logo sizes for your website, print material, and other specifications you may have. Just simply let me know what you plan on using the logo for.

Step 5. Post-Delivery of Logo – Please note that Whale Pod Works is NOT responsible for any future updates related to the logo after completion. That being said, any additional logo adjustments or edits that need to be done will be billed at an hourly rate of $50/hour. If you need any other print material created for your business such as brochures, rack cards, PDF files, and much more – please inquire with me separately for a specialized quote.

Post-Maintenance for Your Website

Includes monthly small text and image updates along with “basic” website backend upkeep*

*(While Whale Pod Works conducts the best possible methods (routine plugin/theme updates, website backups, etc) to limit security issues, we are not liable for loss of website content due to your hosting company or if your hosting company terminates without warning.) – Please see the other Commonly Asked Maintenance Questions.

$55 per month (6-month minimum)

Frequently Asked General Questions